1. How did you first hear about this website? (Please check all answers that apply)
Direct link to our website
Search engine (ex: Google, Yahoo, Bing etc)
Online advertisement (ex: Web banner)
Forum or blog
Email or newsletters
2. For which occasion / purpose did you buy our product?
As a gift
For personal use
For the family
Other:
3. What is your main intention for accessing this website?
Purchasing a product
Downloading a user manual
Looking for customer service / technical support
Getting product information
Looking for the latest promotion
4. What are the most important to purchase in our online-store? (Please rank them from 1 to 6)
a) Promotion / discount
b) Product uniqueness/quality
c) Convenience to shop online
d) Advertisement
e) Customer service
f) Product variety
5. Please rate the following questions regarding the website:
Strongly Agree
Agree
No opinion
Disagree
Strongly Disagree
Easy to navigate through information
Appealing images
Content is informative
Takes too long to load a page
Attractive website design
Easy way of check-out/payment
6. Please rate the sequence for improvement:
7. What was your intention to purchase at our website? (Please rank them 1-5)
a) Attractive price
b) Product variety
c) Convenient to purchase online
d) Easy checkout process
e) Informative product description
8.
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Overall, how satisfied are you with your experience on this website?
9. Other comments or suggestions for improvement:
Please enter your personal information. Thank you for taking the survey!
First Name:
Email:
In what age group are you?
1) Under 18
2) 18 - 24 years old
3) 25 - 35 years old
4) 36 - 45 years old
5) 46 - 55 years old
6) 56 - 65 years old
7) 66 and above
Submit